Using CTRL+ALT+DEL combination

This emergency combination is best known to all users of any Microsoft system. This tool is very useful on many occasions. In contrast, in Windows 10 the operation of this combination has changed. In this case, does not open the task manager directly, but a menu with several options appears. One of these is the possibility to shut down the computer.

On the other hand, There is also the option to sing out or restart the computer. Signing out may be a quicker way to fix the Windows crash.

Using the Win+X key combination

Previously we have seen the utility of this keyboard shortcut that shows a series of menus. In the same way, we can use it to try to turn off the computer. Once pressed the Win+X combination, select the option Shut down or sign out and select shut down.

Forcing the shutdown using Command Prompt

If it was not possible to switch off the equipment through CTRL+ALT+DEL, then you can go to the CMD. To launch it please press the Win+R combination, and then type cmd.

Then type the following command:

 shutdown.exe /p /f 

This command force the shutdown on Windows 10. This option is usually the most effective to shut down the system when it resists to do so. However, there are other commands that can be very useful:

• shutdown.exe –r (restart the computer)
• shutdown.exe –l (sign out the user)
• shutdown.exe –a (aborts the shutdown)
• shutdown.exe -s -t 120 (Set a countdown for the shutdown, in this case 120 seconds. However, you can set the time you want.)

Hold down the power button.

Most computers will shut down if you leave the power button pressed. This is motivated by the fact that by doing this the power to the motherboard is cut off. Obviously the pc will shut down.

Disconnect the power supply.

Some computers do not respond to the above option. For that reason, if the pc resists to shut down even pressing continuously the button of shutdown, then it will be necessary to disconnect it of the electrical network to force the shutdown.

Possible causes of Windows 10 not shutting down.

Next we’ll look at some of the possible causes of Windows 10 not shutting down.

Fast startup enabled

This feature was introduced with Windows 8, and allows all users of mechanical disks to boot the system faster. This is a very practical option, because if you don’t have an SSD hard drive, then the boot time decreases drastically. Therefore, let’s see how to deactivate this feature. First press the combination Win+X, once there enter the power options.

Then navigate in the right column to additional power settings

In the following window please select Choose What the power button does.

Below please select first Change settings that are currently unavailable. Then uncheck the box corresponding to Turn on fast start. Press save changes to finish.

Hardware damage

Other of the frequent causes of this problem is some damage to the hardware of the equipment. In a specific way we speak of the hard disk although it can also be presented in the RAM memory. Unfortunately, the only way to check is to replace the components with new ones.

Virus and malware issues

Some viruses behave so aggressively that they severely modify the behavior of the operating system, to the point of preventing it from shutting down. So a good option is to update the activirus you use and perform a deep scan of the system. As has been noted, this problem may affect the operation of the equipment. We have seen its possible causes and some methods to force the shutdown in Windows 10. I hope this post is useful. Please check our post about crashing in Windows 10 and how to solve it. See you soon!

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Using key combination

If freezing of the system only happens when an application is used. This is what causes the system to hang. In this case the solution is to press the following key combination.

• On desktops and laptops: Win+Control+Shift+B
• Tablets and computers with touch screen: Vol Up+Vol Down, three times.

The second way to enter the Task Manager is to press the Win+X combination, and in the displayed menu select Task Manager.

This combination of keys will close the problem program. But keep in mind that all unsaved content will be lost. It is also possible to close several programs simultaneously. To do this, you need to log in to the Task Manager. With this intention I give you two methods to open it. First press the combination Ctrl+Alt+Del. The security options window will appear immediately. Once there select Task Manager. Within the processes tab, please select the open programs and right click on it and click on Finish task. This will force the closing of any application.

Updates the driver of the graphics card

In many cases the freezing of the system is caused by problems in the graphics card. One way to fix this is to update the driver of the graphics card. Or install it if they are not present in the system. The first thing we need to do is identify which hardware runs the GPU. With that intention we will open the Device Manager by pressing the Win+X Combination.

Once there, scroll down to the Display adapters section. There you can see the hardware of the graphics card. In this case the model is ATI. another popular model of graphic card model is Nvidia. If we have an integrated Intel graphics card, we can go to the manufacturer’s page to download drivers directly via this link

Now, from this window you can update the GPU driver, regardless of model or manufacturer. With that intention, please follow the above path and right click on the card model. Next, select the Update Driver option.

Using the Command Prompt

Next we will use the CMD to scan the integrity of the system, check for errors and if possible, repair them. With this in mind, please type CMD in the search bar and select run as administrator.

It then executes the following commands one by one:

- DISM.exe /Online /Cleanup-image /Scanhealth 
- DISM.exe /Online /Cleanup-image /Restorehealth 
- sfc /scannow 

Please let each command do its job, once you run the last one, please restart the system.

Uninstall the latest Windows update.

Windows 10 crash problems are likely caused by a recent Windows update. Although it is possible to uninstall them graphically through the control panel, it is more effective to resort to the command prompt. Please note that you have to login as administrator. Follow the above route and please enter the following command:

 wmic qfe list brief /format:table 

Next, the program will show a list of installed updates. The columns that interest us are those related to the HotFixID and the date of installation.

Once located the update to uninstall, please write the following message in the Command Prompt:

 wusa /uninstall /kb:hotfixid

Please remember to replace hotfixid with the identification of the update you want to uninstall.

Use a good third-party antivirus

Windows 10 has its integrated antivirus. It is undeniable that Windows Defender is the best option to protect Windows 10. However, sometimes it is necessary to complement the protection of the system with some external antivirus. Here are some interesting options. Once the antivirus is downloaded, it is advisable to perform a deep analysis of the system. This may prevent the Windows 10 crash.

Check the health of the processor and hard drive.

Other common reasons for system crashes are problems with the hard drive or processor. These two components are fundamental in the structure of the computer. In the case of the processor, it is recommended to go inside the PC and check the thermal paste of the processor. If it fails, it is recommended to replace it. Additionally, the health of the hard disk can be verified using the CHKDSK command.

Well, finally we have seen several methods to fix the Windows 10 crash In the same fashion, the cause of this problem can come from malfunctioning of the system itself, or by some problematic program. Similarly, the origin may be in some hardware failure. But with the solutions we have proposed to you, it is possible to repair this issue. That’s all for now, please keep visiting our Windows section at OSRadar.com

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